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Continental Airlines is on my list...

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SocialbFly

I am keeping Tina!
Joined
Sep 29, 2005
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So, as many of you know, i flew to NJ for the NJ bash and flew on continental airlines...on the way, i always buy 2 tickets, if nothing else, to stop the BS that you get from trying to escape with one seat :)

BUT here is the kicker...they tried to give my extra seat away..i said, no that is my seat...of course, the plane was FULL and this was the last person on the plane...so, the person leaves...enter irate flight attend who asked to see my tickets in front of everyone...i said, i have both seats, i bought them both..she insisted on seeing both tickets, i said, in front of everyone you are going to embarass me and ask me to see my tickets, she said yes...so i got out my backpack and dug out the tickets, to which she held them up and examined them, of course in front of everyone...she then handed them back and walked away....

Enter one hour later, said flight person walked back and with the service cart and spoke to me, telling me she was sorry, but the plane said that seat was available, i said, first of all i find that hard to believe, since i purchased both tickets. She said she was getting pressured from the front desk, i said, i am sorry about that, but regardless what she did was unacceptable, and i said, the whole reason i buy two seats is to avoid this...she went on...i was so frustrated, i cried for around 20-30 minutes...it pissed me off and frustrated me.

so, on my flight home, i stopped at the service center and got info to complain. I also found out her name and i will be following up on this. I will be posting here any responses made.

Anyone else have any similar issues?
 

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