Pattie Vincent
Well-Known Member
More of a rant. Have you ever trained people to do a job ... you know it can be done ... you've done it before and someone else has done it before ... but new hires now just can't get it?
One of my tasks that I need to delegate is to enter customer data into a database - we are migrating from excel to a database / software and I used to be able to enter 20 accounts a day while answering phone calls and confirming accuracy of data. I have additional tasks now and had to turn this task over, but I end up taking days if not weeks just to train someone new
:doh::doh::doh:
We've hired 3 persons so far - not that they are not proactive - in fact, they are too proactive. They keep trying to know more about the business and the other things going on in the company that they are not able to concentrate on the task at hand - BUT you can't really fault them for being interested in the business, right? How do you deal with teammates like this?
One of my tasks that I need to delegate is to enter customer data into a database - we are migrating from excel to a database / software and I used to be able to enter 20 accounts a day while answering phone calls and confirming accuracy of data. I have additional tasks now and had to turn this task over, but I end up taking days if not weeks just to train someone new
:doh::doh::doh:We've hired 3 persons so far - not that they are not proactive - in fact, they are too proactive. They keep trying to know more about the business and the other things going on in the company that they are not able to concentrate on the task at hand - BUT you can't really fault them for being interested in the business, right? How do you deal with teammates like this?
